Page 158 - Novak, Rajko, in Aleksander Janeš. 2017. Merjenje zrelosti procesne usmerjenosti. Koper: Založba Univerze na Primorskem
P. 158
Merjenje zrelosti procesne usmerjenosti
Laureani, Alessandro, Malcolm Brady in Jiju Antony. 2013. »Applications
of Lean Six Sigma in an Irish Hospital.« Leadership in Health Services
26 (4): 322–37.
Lehman, Carl F. 2012. Strategy and Business Process Management.Techniques for
Improving Execution, Adaptability, and Consistency. Boca Raton: Taylor &
Francis Group.
Liker, Jeffrey K. 2004. The Toyota Way. 14 Management Principles from the
World's Greatest Manufacturer. New York: McGraw-Hill.
Markus, Lynne M., in Dax D. Jacobson. 2010 . »Business Process Governan-
ce.« V Handbook on Business Process Management 2, Strategic Alignment, Go-
vernance, People and Culture, ur. Jan vom Brocke in Michael Rosemann,
201-38. Berlin: Springer-Verlag.
158 McCormack, Kevin. 2007. Business Process Maturity. Theory and Applicati-
on. Kevin McCormack.
McCormack, Kevin, in William C. Johnson. 2001. Business Process Orien-
tation: Gaining the E-Business Competitive Advantage. Boca Raton: St.
Lucie Press.
McCormack, Kevin, Jurgen Willems, Joachim van den Bergh, Dirk Descho-
olmeester, Peter Willaert, Mojca Indihar Štemberger, Rok Škrinjar, Pe-
ter Trkman, Marcelo Bronzo, Ladeira Marcos, Paulo Valadares de
Oliveira, Vesna Bosilj Vuksic in Nikola Vlahović. 2009. »A Global In-
vestigation of Key Turning Points in Business Process Maturity.« Busi-
ness Process Management Journal 15 (5): 792–815.
Melan, Eugene. H. 1985. »Process Management in Service and Administra-
tive Operations.« Quality Progress 18 (6): 52-59.
Moen, Ronald, in Clifford Norman. 2006. »Evolution of the PDCA Cycle.«
http://pkpinc.com/files/NA01MoenNormanFullpaper.pdf.
Møller, Charles. 2015. »Business Process Innovation as an Enabler of Proa-
ctive Value Chains.« V BPM – Driving Innovation in a Digital World, ur.
Jan vom Brocke in Theresa Schmiedel, 17-29. Heidelberg: Springer.
Näslund, Dag. 2008. »Lean, Six Sigma and Lean Sigma: Fads or Real Pro-
cess Improvement Methods?« Business Process Management Journal 14
(3): 269–87.
OECD (Organizacija za gospodarsko sodelovanje in razvoj). 2009. Načela
korporativnega upravljanja OECD. Ljubljana: Socius.
OMG (Object Managemnt Group). 2008. »Business Process Maturity Model
(BPMM) Version 1.0.« http://www.omg.org/spec/BPMM/1.0/PDF.
Laureani, Alessandro, Malcolm Brady in Jiju Antony. 2013. »Applications
of Lean Six Sigma in an Irish Hospital.« Leadership in Health Services
26 (4): 322–37.
Lehman, Carl F. 2012. Strategy and Business Process Management.Techniques for
Improving Execution, Adaptability, and Consistency. Boca Raton: Taylor &
Francis Group.
Liker, Jeffrey K. 2004. The Toyota Way. 14 Management Principles from the
World's Greatest Manufacturer. New York: McGraw-Hill.
Markus, Lynne M., in Dax D. Jacobson. 2010 . »Business Process Governan-
ce.« V Handbook on Business Process Management 2, Strategic Alignment, Go-
vernance, People and Culture, ur. Jan vom Brocke in Michael Rosemann,
201-38. Berlin: Springer-Verlag.
158 McCormack, Kevin. 2007. Business Process Maturity. Theory and Applicati-
on. Kevin McCormack.
McCormack, Kevin, in William C. Johnson. 2001. Business Process Orien-
tation: Gaining the E-Business Competitive Advantage. Boca Raton: St.
Lucie Press.
McCormack, Kevin, Jurgen Willems, Joachim van den Bergh, Dirk Descho-
olmeester, Peter Willaert, Mojca Indihar Štemberger, Rok Škrinjar, Pe-
ter Trkman, Marcelo Bronzo, Ladeira Marcos, Paulo Valadares de
Oliveira, Vesna Bosilj Vuksic in Nikola Vlahović. 2009. »A Global In-
vestigation of Key Turning Points in Business Process Maturity.« Busi-
ness Process Management Journal 15 (5): 792–815.
Melan, Eugene. H. 1985. »Process Management in Service and Administra-
tive Operations.« Quality Progress 18 (6): 52-59.
Moen, Ronald, in Clifford Norman. 2006. »Evolution of the PDCA Cycle.«
http://pkpinc.com/files/NA01MoenNormanFullpaper.pdf.
Møller, Charles. 2015. »Business Process Innovation as an Enabler of Proa-
ctive Value Chains.« V BPM – Driving Innovation in a Digital World, ur.
Jan vom Brocke in Theresa Schmiedel, 17-29. Heidelberg: Springer.
Näslund, Dag. 2008. »Lean, Six Sigma and Lean Sigma: Fads or Real Pro-
cess Improvement Methods?« Business Process Management Journal 14
(3): 269–87.
OECD (Organizacija za gospodarsko sodelovanje in razvoj). 2009. Načela
korporativnega upravljanja OECD. Ljubljana: Socius.
OMG (Object Managemnt Group). 2008. »Business Process Maturity Model
(BPMM) Version 1.0.« http://www.omg.org/spec/BPMM/1.0/PDF.
