Page 154 - Novak, Rajko, in Aleksander Janeš. 2017. Merjenje zrelosti procesne usmerjenosti. Koper: Založba Univerze na Primorskem
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Merjenje zrelosti procesne usmerjenosti
ASQ (Ameriško združenje za kakovost). 2016. »Total Quality Management
(TQM).« http://asq.org/learn-about-quality/total-quality-management/
overview/overview.html.
Athayde William P., Deborah Bigelow Crawford, Ruth Elswick in Paul
Lombard. 2007. Project Management Essentials. Havertown: PM College.
Bendell, Tony. 2006. »A Review and Comparison of Six Sigma and the Lean
Organizations.« The TQM Magazine 18 (3): 255–62.
Bhat, Shreeranga, E. V. Gijo in N. A. Jnanesh. 2014. »Application of Lean
Six Sigma Methodology in the Registration Process of a Hospital.« In-
ternational Journal of Productivity and Performance management 63 (5):
613–43.
Biloslavo, Roberto. 2008. Strateški management in management spreminjanja.
Koper: Fakulteta za management Koper.
154 Bolsinger, Manuel, Anna Elsäßer, Caroline Helm in Maximilian Röglinger.
2015. »Process Improvement through Economically Driven Routing of
Instances.« Business Process Management Journal 21 (2): 353-78.
BPTrends. 2013. »Business Process Management (BPM).« http://www.bptrends.
com/resources/glossary/business-process-management-bpm/.
Burlton, Roger T. 2001. Business Process Management. Profiting from Process. In-
dianapolis: Sams Publishing.
Burlton, Roger T. 2006. »Best Practices of Process Management: The Top Ten
Principles (part 1).« Business Rules Journal 7 (1). http://www.brcommuni-
ty.com/b269.php.
Burlton, Roger T. 2015. »Delivering Business Strategy through Process
Management.« V Handbook on Business Process Management 2, Strategic
Alignment, Governance, People and Culture, 2nd ed., ur. Jan vom Brocke in
Michael Rosemann, 45-78. Berlin: Springer-Verlag.
Byrne, John A. 1993. »The Horizontal Corporation.« http://www.bloom-
berg.com/bw/stories/1993-12-19/the-horizontal-corporation.
Champy, James. 2002. X-engineering the Corporation. Reinventing Your Business
in the Digital Age. New York: Warner Business Books.
Chang, James F. 2006. Process Management Systems. Strategy and Implementati-
on. New York: Auerbach Publications.
Christensen, William, Richard Germain in Laura Birou. 2007. »Variance
vs Average: Supply Chain Lead-Time as a Predictor of Financial Perfor-
mance.« Supply Chain Management: an International Journal 12 (5):
349–57.
ASQ (Ameriško združenje za kakovost). 2016. »Total Quality Management
(TQM).« http://asq.org/learn-about-quality/total-quality-management/
overview/overview.html.
Athayde William P., Deborah Bigelow Crawford, Ruth Elswick in Paul
Lombard. 2007. Project Management Essentials. Havertown: PM College.
Bendell, Tony. 2006. »A Review and Comparison of Six Sigma and the Lean
Organizations.« The TQM Magazine 18 (3): 255–62.
Bhat, Shreeranga, E. V. Gijo in N. A. Jnanesh. 2014. »Application of Lean
Six Sigma Methodology in the Registration Process of a Hospital.« In-
ternational Journal of Productivity and Performance management 63 (5):
613–43.
Biloslavo, Roberto. 2008. Strateški management in management spreminjanja.
Koper: Fakulteta za management Koper.
154 Bolsinger, Manuel, Anna Elsäßer, Caroline Helm in Maximilian Röglinger.
2015. »Process Improvement through Economically Driven Routing of
Instances.« Business Process Management Journal 21 (2): 353-78.
BPTrends. 2013. »Business Process Management (BPM).« http://www.bptrends.
com/resources/glossary/business-process-management-bpm/.
Burlton, Roger T. 2001. Business Process Management. Profiting from Process. In-
dianapolis: Sams Publishing.
Burlton, Roger T. 2006. »Best Practices of Process Management: The Top Ten
Principles (part 1).« Business Rules Journal 7 (1). http://www.brcommuni-
ty.com/b269.php.
Burlton, Roger T. 2015. »Delivering Business Strategy through Process
Management.« V Handbook on Business Process Management 2, Strategic
Alignment, Governance, People and Culture, 2nd ed., ur. Jan vom Brocke in
Michael Rosemann, 45-78. Berlin: Springer-Verlag.
Byrne, John A. 1993. »The Horizontal Corporation.« http://www.bloom-
berg.com/bw/stories/1993-12-19/the-horizontal-corporation.
Champy, James. 2002. X-engineering the Corporation. Reinventing Your Business
in the Digital Age. New York: Warner Business Books.
Chang, James F. 2006. Process Management Systems. Strategy and Implementati-
on. New York: Auerbach Publications.
Christensen, William, Richard Germain in Laura Birou. 2007. »Variance
vs Average: Supply Chain Lead-Time as a Predictor of Financial Perfor-
mance.« Supply Chain Management: an International Journal 12 (5):
349–57.
