Page 105 - Gomezelj Omerzel, Doris. 2015. Inovativnost kot ključni dejavnik uspešnosti podjetja. Založba Univerze na Primorskem, Koper.
P. 105
literatura in viri
Camisón, C. in V. M. Monfort-Mir. 2012. ‘Measuring innovation in tourism from the
Schumpeterian and the dynamic-capabilities perspectives.’ Tourism Management 33
(4): 776-789.
Cano, M., S. Drummond, C. Miller, in S. Barclay. 2001. ‘Learning from others: Bench-
marking in diverse tourism enterprises.’ Total Quality Management 12 (7-8): 974-980.
Capon, N., J. U. Farley, D. R. Lehmann, in J. M. Hulbert. 1992. ‘Profiles of product inno-
vators among large US manufacturers.’ Management Science 38 (2): 157-169.
Carlborg, P., D. Kindström, in C. Kowalkowski. 2014. ‘The evolution of service innovation
research: a critical review and synthesis.’ The Service Industries Journal 34 (5): 373-398
Carlisle, S., M. Kunc, E. Jones, in S. Tiffin. 2013. ‘Supporting innovation for tourism de-
velopment through multi-stakeholder approaches: Experiences from Africa.’ Tourism
Management 35: 59-69.
Carson, D. A., in D. B. Carson. 2011. ‘Why tourism may not be everybody's business: the
challenge of tradition in resource peripheries.’ Rangeland Journal 33 (4): 373-383.
Carson, D. B., in A. J. Taylor. 2008. ‘Sustaining four wheel drive tourism in desert Aus-
tralia: exploring the evidence from a demand perspective.’ Rangeland Journal 30 (1):
77-83.
Cederholm, E. A., in J. Hultman. 2010. ‘The Value of Intimacy - Negotiating Commercial
Relationships in Lifestyle Entrepreneurship.’ Scandinavian Journal of Hospitality and
Tourism 10 (1): 16-32.
Chan, A. D., F. M. Go, in R. Pine. 1998. ‘Service innovation in Hong Kong: Attitudes and
practice.’ Service Industrial Journal 18 (2): 112-124.
Chang, S., Y. P. Gong, in C. Shum. 2011. ‘Promoting innovation in hospitality companies
through human resource management practices.’ International Journal of Hospitality
Management 30 (4): 812-818.
Chang, Y. Y., in M. Hughes. 2012. ‘Drivers of innovation ambidexterity in small- to medi-
um-sized firms.’ European Management Journal 30: 1– 17.
Chathoth, P. K., G. R. Ungson, L. Altinay, E. S. W. Chan, R. Harrington, in F. Okumus.
2014. ‘Barriers affecting organisational adoption of higher order customer engage-
ment in tourism service interactions.’ Tourism Management 42: 181-193.
Chen, W.J. 2011. ‘Innovation in hotel services: Culture and personality.’ International
Journal of Hospitality Management 30: 64–72.
Cheng, S. in V. Cho. 2011. ‘An Integrated model of Employees' Behavioral Intention To-
ward Innovative Information and Communication Technologies in Travel Agencies.’
Journal of Hospitality & Tourism Research 35 (4): 488-510.
Chia-Jen, H. 2013. ‘The Key Success Factors on the Customer Relationship Management
System in Travel Agencies.’ Pakistan Journal of Statistics 29 (5): 785-794.
Chou, C. J. 2014. ‘Hotels' environmental policies and employee personal environmental
beliefs: Interactions and outcomes.’ Tourism Management 40: 436-446.
Cook, D. J., C. D. Mulrow, in R. B. Haynes. 1997. ‘Systematic reviews: synthesis of best ev-
idence for clinical decisions.’ Annals of Internal Medecine 126 (5): 379–380.
Crossan, M. M. in M. Apaydin. 2010. ‘A Multi-Dimensional Framework of Organizational
Innovation: A Systematic Review of the Literature.’ Journal of Management Studies
47 (6): 1154-1191.
103
Camisón, C. in V. M. Monfort-Mir. 2012. ‘Measuring innovation in tourism from the
Schumpeterian and the dynamic-capabilities perspectives.’ Tourism Management 33
(4): 776-789.
Cano, M., S. Drummond, C. Miller, in S. Barclay. 2001. ‘Learning from others: Bench-
marking in diverse tourism enterprises.’ Total Quality Management 12 (7-8): 974-980.
Capon, N., J. U. Farley, D. R. Lehmann, in J. M. Hulbert. 1992. ‘Profiles of product inno-
vators among large US manufacturers.’ Management Science 38 (2): 157-169.
Carlborg, P., D. Kindström, in C. Kowalkowski. 2014. ‘The evolution of service innovation
research: a critical review and synthesis.’ The Service Industries Journal 34 (5): 373-398
Carlisle, S., M. Kunc, E. Jones, in S. Tiffin. 2013. ‘Supporting innovation for tourism de-
velopment through multi-stakeholder approaches: Experiences from Africa.’ Tourism
Management 35: 59-69.
Carson, D. A., in D. B. Carson. 2011. ‘Why tourism may not be everybody's business: the
challenge of tradition in resource peripheries.’ Rangeland Journal 33 (4): 373-383.
Carson, D. B., in A. J. Taylor. 2008. ‘Sustaining four wheel drive tourism in desert Aus-
tralia: exploring the evidence from a demand perspective.’ Rangeland Journal 30 (1):
77-83.
Cederholm, E. A., in J. Hultman. 2010. ‘The Value of Intimacy - Negotiating Commercial
Relationships in Lifestyle Entrepreneurship.’ Scandinavian Journal of Hospitality and
Tourism 10 (1): 16-32.
Chan, A. D., F. M. Go, in R. Pine. 1998. ‘Service innovation in Hong Kong: Attitudes and
practice.’ Service Industrial Journal 18 (2): 112-124.
Chang, S., Y. P. Gong, in C. Shum. 2011. ‘Promoting innovation in hospitality companies
through human resource management practices.’ International Journal of Hospitality
Management 30 (4): 812-818.
Chang, Y. Y., in M. Hughes. 2012. ‘Drivers of innovation ambidexterity in small- to medi-
um-sized firms.’ European Management Journal 30: 1– 17.
Chathoth, P. K., G. R. Ungson, L. Altinay, E. S. W. Chan, R. Harrington, in F. Okumus.
2014. ‘Barriers affecting organisational adoption of higher order customer engage-
ment in tourism service interactions.’ Tourism Management 42: 181-193.
Chen, W.J. 2011. ‘Innovation in hotel services: Culture and personality.’ International
Journal of Hospitality Management 30: 64–72.
Cheng, S. in V. Cho. 2011. ‘An Integrated model of Employees' Behavioral Intention To-
ward Innovative Information and Communication Technologies in Travel Agencies.’
Journal of Hospitality & Tourism Research 35 (4): 488-510.
Chia-Jen, H. 2013. ‘The Key Success Factors on the Customer Relationship Management
System in Travel Agencies.’ Pakistan Journal of Statistics 29 (5): 785-794.
Chou, C. J. 2014. ‘Hotels' environmental policies and employee personal environmental
beliefs: Interactions and outcomes.’ Tourism Management 40: 436-446.
Cook, D. J., C. D. Mulrow, in R. B. Haynes. 1997. ‘Systematic reviews: synthesis of best ev-
idence for clinical decisions.’ Annals of Internal Medecine 126 (5): 379–380.
Crossan, M. M. in M. Apaydin. 2010. ‘A Multi-Dimensional Framework of Organizational
Innovation: A Systematic Review of the Literature.’ Journal of Management Studies
47 (6): 1154-1191.
103
