Page 44 - Studia Universitatis Hereditati, vol 10(2) (2022)
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plex. Since 2019 it has been organised by de-studia universitatis hereditati, letnik 10 (2022), številka 2 / volume 10 (2022), number 2 44buildings are protected as cultural monuments
veloping and implementing the specific meth- that do not allow the complete freedom of im-
odology, including the response and needs ofhereditati plementing adaptations. The digitalisation and
museums worldwide. The long process that led possibilities of using different new technologies
to the new definition included open commu- and tools can ease the process of these adapta-
nication with the museum society and visibil- tions. However, the fast growth and changes in
ity of the specific phases of this research to so- technological development can also mean imple-
ciety in general. The process was inclusive, and menting new and expensive digital infrastruc-
by its previously mentioned accessibility to the ture that becomes outdated and sometimes use-
public, we might conclude that it depicted one less in a short period. Another challenge is the
of the essential features of museums – inclusion museum’s strategy for inclusion and accessibility,
and accessibility. which must address all the museum employees
and train them for the adaptations. At the same
The idea and development of museums as time, it has to educate the general public and the
inclusive and accessible can be traced for sever- standard types of visitors to understand the ad-
al decades, and both terms can be understood as aptations and accept specific groups of visitors.
complementary. If the museum works towards
inclusiveness, it must respond to the needs of so- Considering all these facts, challenges for
ciety and work on adaptations to become acces- all museums in becoming inclusive and accessi-
sible. On the other hand, working on accessibil- ble are immense and complex. Museums should
ity means that the museum must be responsive make adaptations because, in this way, they can
to the needs of society and, by a participatory ap- collaborate to create an inclusive and equitable
proach, learn about the adaptations that should society. Based on their specifics, many museums
be done. have developed different toolkits with solutions
for implementing inclusiveness and accessibil-
One can define different groups of visi- ity to help other museums with their adapta-
tors on the level of society and inclusive aspects tions. These processes are slow and must follow
of museums. Most adaptations focus on groups the persistent goal and strategy. In this article,
of people such as the socially impaired, minor- we present examples of good practice and adap-
ities, and people with disabilities. The basic idea tation for the visitors with special needs that sat-
of identification of these groups and the need for isfy and incorporate the museum’s primary goals
their inclusion into museums lies in the fact that to become inclusive and accessible, focusing on
they do not visit museums regularly for different promoting archaeological heritage.
reasons. To name some, they are unaware of what
museums offer them, and they are not convinced For many years, the Zagreb City Museum
that museums represent them, or they might has been working on adapting its permanent ex-
feel their presence in the museum is not wanted. hibition to disabled people, especially blind and
Suppose we sum up these potential doubts that partially sighted people. It has introduced the
these groups of potential visitors might have and Info Tactile Points program and the Dialogue
the possible lack of adaptations in the museums through Touch program. A series of activities
for their needs. In that case, they become exclud- take place – workshops, occasional exhibitions,
ed groups of visitors. campaigns, and publications aimed at peo-
ple with disabilities. However, none of the pro-
Additional challenges for inclusive and ac- grams is intended only for people with disabil-
cessible museums arise from the different needs ities, and instead, efforts are made to make the
of the society in which museums are situated, programs, at least in part, interesting for every-
the different goals of museums’ contents and one. The goal is to sensitize the public to the
strategies, and the different physical aspects of needs of people with disabilities, their visibility
museum architecture. In some cases, museum
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