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tellectual Capital and Business Performance in Malaysian Industries.«
Journal of Intellectual Capital 1(1) (2000): 85–100.
Boswijk, Albert, Thomas Thijssen, and Ed Peelen. A New Look at the Ex-
perience Economy, Meaningful Experiences. Amsterdam: Pearson Edu-
cation Benelux, 2005.
Bowen, John T. »A Market-Driven Approach to Business Development
and Service Improvement in the Hospitality Industry.« International
Journal of Contemporary Hospitality 9, no. 7 (1997): 334–44.
Brooking, Annie. Intellectual Capital: Core Asset for the Third Millennium
Enterprise. London: International Thomson Business Press, 1998.
Brown, Jo, Amanda J. Broderick, and Nick Lee. »Word of Mouth Com-
munication within On-Line Communities: Conceptualizing the
On-Line Social Network.« Journal of Interactive Marketing 21, no. 3
(2007): 2–20.
BTPS – Banka turističnih priložnosti Slovenije. 2014. Accessed Septem-
ber 1, 2014. http://www.btps.si/.
Buhalis, Dimitrios. E- Tourism: Information Technology for Strategic Tou-
rism Management. London: Pearson, 2003.
Burton-Jones, Alan. Knowledge Capitalism: Business, Work, and Learning
in the New Economy. Oxford: Oxford University Press, 1999.
Cabiddu, Francesca, Lui, Tsz-Wai Lui, and Gabriele Piccoli. »Managing
Value Co-Creation in the Tourism Industry.« Annals of Tourism Rese-
arch 42, no. xx (2013): 86–107.
Capra, Fritjof. The Web of Life: A New Scientific Understanding of Living
Systems. Anchor Books, New York, 1996.
Chathoth, Prakash, Levent Altinay, Robert James Harrington, Fevzi Oku-
mus, and Eric S. W. Chan. »Co-Production versus Co-Creation: A
Process Based Continuum in the Hotel Service Context.« Internatio-
nal Journal of Hospitality Management 32, no. 1 (2013): 11–20.
Cook, Guy. The Discourse of Advertising. London, New York: Routledge,
2002.
Cunningham, Lawrence F., Clifford E. Young, and James Gerlach.
»A Comparison of Consumer Views of Traditional Service Versus
Self-Service Technologies.« Journal of Services Marketing 23, no. 1
(2009): 11–23.