Page 45 - Uran Maravić, Maja, in Gordana Ivankovič. 2017. Zagotavljanje kakovosti v gostinstvu. Koper: Založba Univerze na Primorskem
P. 45
management kakovosti
STANDARD SLOVENSKI NASLOV ORIGINALNI NASLOV
SIST ISO 10003:2008 (en)
Vodenje kakovosti – Zadovolj- Quality management – Custo-
SIST ISO 10004:2012 (en) stvo odjemalcev – Smernice za mer satisfaction – Guidelines for
SIST ISO 10005:2005 (en) reševanje nesoglasij z odjemalci s dispute resolution external to
pomočjo drugih organizacij organizations
Vodenje kakovosti – Zadovolj- Quality management – Custo-
stvo odjemalcev – Smernice za mer satisfaction – Guidelines for
nadzorovanje in merjenje monitoring and measuring
Sistemi vodenja kakovosti – Quality management systems –
Smernice za plane kakovosti Guidelines for quality plans
SIST ISO 10006:2004 (sl,en) Sistemi vodenja kakovosti – Quality management systems –
Smernice za vodenje kakovosti Guidelines for quality manage-
projektov ment in projects
SIST ISO 10007:2004 (en) Sistemi vodenja kakovosti – Quality management systems
Smernice za vodenje konfigu- – Guidelines for configuration
racij management
Measurement management sy-
Sistemi vodenja meritev – Zah- stems – Requirements for mea-
SIST EN ISO 10012:2003 (sl, en) teve za procese merjenja in me- surement processes and measu-
ring equipment
rilno opremo (ISO 10012:2003) Guidelines for quality manage-
ment system documentation
SIST ISO/TR 10013:2002 (sl, en) Smernice za dokumentacijo sis- Quality management systems –
tema vodenja kakovosti Guidelines for realizing financi-
al and economic benefits
SIST ISO 10014:2006 (sl,en) Vodenje kakovosti – Smernice Quality management – Guideli-
za doseganje finančnih in eko- nes for training
nomskih koristi Guidance on statistical tech-
niques for ISO 9001:2000
SIST ISO 10015:2002 (en) Vodenje kakovosti – Smernice Quality management – Guide-
za usposabljanje lines on people involvement and
competences
SIST ISO/TR 10017:2003 (en) Napotki za statistične metode v Guidelines for the selection of
zvezi z ISO 9001:2000 quality management system
consultants and use of their ser-
SIST ISO 10018:2012 (en) Vodenje kakovosti – Smernice vices
za vključevanje in kompetence Health care services – Quality
zaposlenih management systems – Requi-
rements based on EN ISO
SIST ISO 10019:2005 (en) Smernice za izbiro svetovalcev 9001:2008
za sisteme vodenja kakovosti in
uporabo njihovih storitev
SIST EN 15224:2012 (en) Zdravstvene storitve – Sistemi
vodenja kakovosti – Zahteve na
osnovi EN ISO 9001:2008
45
STANDARD SLOVENSKI NASLOV ORIGINALNI NASLOV
SIST ISO 10003:2008 (en)
Vodenje kakovosti – Zadovolj- Quality management – Custo-
SIST ISO 10004:2012 (en) stvo odjemalcev – Smernice za mer satisfaction – Guidelines for
SIST ISO 10005:2005 (en) reševanje nesoglasij z odjemalci s dispute resolution external to
pomočjo drugih organizacij organizations
Vodenje kakovosti – Zadovolj- Quality management – Custo-
stvo odjemalcev – Smernice za mer satisfaction – Guidelines for
nadzorovanje in merjenje monitoring and measuring
Sistemi vodenja kakovosti – Quality management systems –
Smernice za plane kakovosti Guidelines for quality plans
SIST ISO 10006:2004 (sl,en) Sistemi vodenja kakovosti – Quality management systems –
Smernice za vodenje kakovosti Guidelines for quality manage-
projektov ment in projects
SIST ISO 10007:2004 (en) Sistemi vodenja kakovosti – Quality management systems
Smernice za vodenje konfigu- – Guidelines for configuration
racij management
Measurement management sy-
Sistemi vodenja meritev – Zah- stems – Requirements for mea-
SIST EN ISO 10012:2003 (sl, en) teve za procese merjenja in me- surement processes and measu-
ring equipment
rilno opremo (ISO 10012:2003) Guidelines for quality manage-
ment system documentation
SIST ISO/TR 10013:2002 (sl, en) Smernice za dokumentacijo sis- Quality management systems –
tema vodenja kakovosti Guidelines for realizing financi-
al and economic benefits
SIST ISO 10014:2006 (sl,en) Vodenje kakovosti – Smernice Quality management – Guideli-
za doseganje finančnih in eko- nes for training
nomskih koristi Guidance on statistical tech-
niques for ISO 9001:2000
SIST ISO 10015:2002 (en) Vodenje kakovosti – Smernice Quality management – Guide-
za usposabljanje lines on people involvement and
competences
SIST ISO/TR 10017:2003 (en) Napotki za statistične metode v Guidelines for the selection of
zvezi z ISO 9001:2000 quality management system
consultants and use of their ser-
SIST ISO 10018:2012 (en) Vodenje kakovosti – Smernice vices
za vključevanje in kompetence Health care services – Quality
zaposlenih management systems – Requi-
rements based on EN ISO
SIST ISO 10019:2005 (en) Smernice za izbiro svetovalcev 9001:2008
za sisteme vodenja kakovosti in
uporabo njihovih storitev
SIST EN 15224:2012 (en) Zdravstvene storitve – Sistemi
vodenja kakovosti – Zahteve na
osnovi EN ISO 9001:2008
45
