Page 34 - Petelin, Ana, Nejc Šarabon, Boštjan Žvanut, eds. 2017. Zdravje delovno aktivne populacije ▪︎ Health of the Working-Age Population. Zbornik povzetkov z recenzijo ▪︎ Book of Abstracts. Koper: Založba Univerze na Primorskem/University of Primorska Press
P. 34
avje delovno aktivne populacije | health of the working-age population 32 je zunanje pritiske v delovnih okoljih, ki so jim izpostavljene medicinske sestre.
Izhodišče v fizično, predvsem pa čustveno zahtevnem poklicu, so tako zado-
voljevanje potreb drugega kot prizadevanja, da bi z izrednimi dosežki zadovol-
jili pričakovanja drugih (prisilno altruistični perfekcionizem). Ob visokih pričak-
ovanjih delovnih organizacij ter težkih delovnih pogojih se medicinske sestre
srečujejo z izgorelostjo in s stresom povezanimi boleznimi. Namen prispev-
ka je predstaviti pojem rezilientnosti oziroma življenjske prožnosti ter poiska-
ti načine za izboljšanje odpornosti in dobrega počutja zaposlenih v zdravstveni
negi na individualni in organizacijski ravni. Metode dela: Uporabljen je bil sis-
tematičen pregled literature objavljene med leti 2010 in 2017. Dostop do liter-
ature je bil omogočen preko podatkovnih baz Medline, Cinahl with full text,
PubMed. Rezultati: Prepoznani dejavniki za ohranjanje življenjske prožnosti so
varno in skrbno okolje, ki postavlja realno visoka pričakovanja, zagotavljanje
ustrezne pomoči in podpore ter pozitivnega mišljenja in opolnomočenja. Disk-
usija: Upravljanje zdravstvenih zavodov in/ ali kliničnih okoljih v negotovih, tur-
bulentnih časih, pomeni usmerjanje pozornosti managerjev in/ ali vodij tudi v
delovno silo, ki jo predstavljajo medicinske sestre. Izziv predstavlja ustvarjalno
delovno okolje, ki za seboj nosi poudarjanje mehkih veščin. Pomeni razumeti
življenjsko prožnost in izvajati ukrepe za razvijanje sposobnosti zaposlenih za
ohranjanje le-te.
Ključne besede: rezilienca, življenjska prožnost, zdravstvena nega na področju
psihiatrije in duševnega zdravja, vodenje
Introduction: Resilience is a dynamic process with one main characteristic – gen-
eral life adaptability and flexibility of individuals, who maintain their expected
development despite different crisis. It is manifested through self-confidence,
feeling of (self)control over life situations, determination, control and persever-
ance. It includes behaviour adaptability and flexibility towards extreme or ev-
eryday external pressures in work environments that nurses are exposed to.
The starting point in physical and above all emotionally demanding profession
is to fulfil the needs of others and the effort to fulfil the expectations of others
with exceptional results. Along high expectations by work organisations and dif-
ficult working conditions, nurses are burnout and have to deal with stress re-
lated diseases. The purpose of this article is to present the idea of resilience
and to find methods to improve the resistance and wellbeing of employees in
health care on individual and organisational level. Methods: The paper pres-
ents the synthesis of articles published between 2010 and 2017. A comprehen-
sive and systematic literature review was performed using the databases Med-
line, Cinahl with full text, PubMed. Results: This study confirmed that safe and
attentive environment that sets up realistic expectations and ensure proper
assistance, support, positive feelings and empowerment is important deter-
minants of resilience in nurses. Discussion: The management of health care insti-
tutions and/or clinical environments in uncertain and turbulent times signifies
that managers and leaders aim attention to the nurses. Creative work environ-
ment is a challenge that accentuates “soft” skills. It indicates the understanding
of resilience and implementing the measures to develop and maintain employ-
ee’s capacities.
Izhodišče v fizično, predvsem pa čustveno zahtevnem poklicu, so tako zado-
voljevanje potreb drugega kot prizadevanja, da bi z izrednimi dosežki zadovol-
jili pričakovanja drugih (prisilno altruistični perfekcionizem). Ob visokih pričak-
ovanjih delovnih organizacij ter težkih delovnih pogojih se medicinske sestre
srečujejo z izgorelostjo in s stresom povezanimi boleznimi. Namen prispev-
ka je predstaviti pojem rezilientnosti oziroma življenjske prožnosti ter poiska-
ti načine za izboljšanje odpornosti in dobrega počutja zaposlenih v zdravstveni
negi na individualni in organizacijski ravni. Metode dela: Uporabljen je bil sis-
tematičen pregled literature objavljene med leti 2010 in 2017. Dostop do liter-
ature je bil omogočen preko podatkovnih baz Medline, Cinahl with full text,
PubMed. Rezultati: Prepoznani dejavniki za ohranjanje življenjske prožnosti so
varno in skrbno okolje, ki postavlja realno visoka pričakovanja, zagotavljanje
ustrezne pomoči in podpore ter pozitivnega mišljenja in opolnomočenja. Disk-
usija: Upravljanje zdravstvenih zavodov in/ ali kliničnih okoljih v negotovih, tur-
bulentnih časih, pomeni usmerjanje pozornosti managerjev in/ ali vodij tudi v
delovno silo, ki jo predstavljajo medicinske sestre. Izziv predstavlja ustvarjalno
delovno okolje, ki za seboj nosi poudarjanje mehkih veščin. Pomeni razumeti
življenjsko prožnost in izvajati ukrepe za razvijanje sposobnosti zaposlenih za
ohranjanje le-te.
Ključne besede: rezilienca, življenjska prožnost, zdravstvena nega na področju
psihiatrije in duševnega zdravja, vodenje
Introduction: Resilience is a dynamic process with one main characteristic – gen-
eral life adaptability and flexibility of individuals, who maintain their expected
development despite different crisis. It is manifested through self-confidence,
feeling of (self)control over life situations, determination, control and persever-
ance. It includes behaviour adaptability and flexibility towards extreme or ev-
eryday external pressures in work environments that nurses are exposed to.
The starting point in physical and above all emotionally demanding profession
is to fulfil the needs of others and the effort to fulfil the expectations of others
with exceptional results. Along high expectations by work organisations and dif-
ficult working conditions, nurses are burnout and have to deal with stress re-
lated diseases. The purpose of this article is to present the idea of resilience
and to find methods to improve the resistance and wellbeing of employees in
health care on individual and organisational level. Methods: The paper pres-
ents the synthesis of articles published between 2010 and 2017. A comprehen-
sive and systematic literature review was performed using the databases Med-
line, Cinahl with full text, PubMed. Results: This study confirmed that safe and
attentive environment that sets up realistic expectations and ensure proper
assistance, support, positive feelings and empowerment is important deter-
minants of resilience in nurses. Discussion: The management of health care insti-
tutions and/or clinical environments in uncertain and turbulent times signifies
that managers and leaders aim attention to the nurses. Creative work environ-
ment is a challenge that accentuates “soft” skills. It indicates the understanding
of resilience and implementing the measures to develop and maintain employ-
ee’s capacities.
